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Introduction to Process Modelling

An Essential Business Analysis Skill

  • Learning Fee – $19 USD
  • Format: Online
  • Duration: 90 Minutes , live instructor Led session
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Understand how work really happens — and learn how to model it clearly.

Process modelling is a core competency for Business Analysts, helping them understand current operations, identify improvement opportunities, communicate requirements, and support successful organizational change.

In this practical, hands-on workshop, gain practical process mapping and process modelling skills using BPMN, the world’s leading process modelling standard.

You’ll learn how everyday business activities can be translated into clear visual models that show:

The session starts with simple process mapping to capture how work currently happens, then introduces BPMN as a structured, standardized way to model processes accurately and consistently.

This is not a theory-heavy course. It is a practical introduction to process modelling that helps participants understand how to analyze, visualize, and communicate business processes using BPMN.

What This Workshop Covers

In this 2-hour session, participants will:
  • Learn about process mapping and process modelling
  • Learn what informal flowcharts often lack in real organizations
  • Be introduced to BPMN fundamentals (events, activities, gateways, flows, and swimlanes)
  • See how BPMN is used to bridge business and technical conversations
  • Work through simple, real-world examples of BPMN models
  • Learn when BPMN is appropriate — and when it is not
By the end of the workshop, participants will be able to interpret basic BPMN diagrams and create simple process models with confidence.

Why This Workshop Matters

Organisations rely on well-defined processes to manage change, reduce risk, and support digital transformation. When processes are unclear or poorly documented, misunderstandings increase, rework grows, and change initiatives struggle.

This workshop gives participants a clear, practical introduction to process thinking and process modelling, helping them:

  • Make sense of complex workflows
  • Ask better questions about how work is done
  • Communicate processes more clearly across teams

It is designed to build awareness and confidence, not overwhelm with notation rules or advanced modelling techniques.

Who This Workshop Is For

This workshop is designed for beginners who want an introduction to process modelling, including:
  • Career switchers exploring business analysis, change management, or process roles
  • Early-career professionals building foundational analytical skills
  • MBA students seeking practical tools to complement strategy and operations learning
  • Project, operations, or compliance professionals involved in documenting or improving processes
  • Anyone who needs to understand, explain, or improve how work flows across an organisation
No prior experience in BPMN or formal process modelling is required.

What This Workshop Is — and Is Not

This workshop is
  • A practical introduction
  • Beginner-friendly
  • Focused on real-world understanding
  • Designed to build a strong foundation
This workshop is not
  • An advanced BPMN certification course
  • A deep dive into complex modelling rules
  • Tool-specific training
It is the first step for anyone who wants to build a core business analysis capability in process modelling and understand how BPMN supports professional process documentation in practice.
  • Learning Fee – $19 USD
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Frequently Asked Questions

Do I need prior experience?
No. This workshop is designed for complete beginners. No BPMN or process modelling background is required.
No. This is a practical, business-focused introduction — not a programming or IT course.
No. The session is tool-agnostic. You’ll learn the principles, not a particular platform. However, we’ll briefly introduce a range of commonly used free and paid BPMN modelling tools so you understand your options and where they fit.
You’ll be able to confidently create and interpret process models that support analysis and improvement.
No. It’s a beginner-friendly foundation designed to build understanding and confidence.
Yes. This is a live, instructor-led and interactive session with opportunities to ask questions and work through examples together.