Intro to Process Modelling Using BPMN

Description

Understand how work really happens — and learn how to model it clearly.

Process mapping and process modelling are essential skills for understanding, documenting, and improving how work is performed within an organisation. This introductory workshop provides a practical, hands-on introduction to these techniques, with a clear focus on Business Process Model and Notation (BPMN).

You’ll learn how everyday business activities can be translated into clear visual models that show:

The flow of work
Decision points
Roles and responsibilities
Interactions across teams and systems

The session starts with simple process mapping to capture how work currently happens, then introduces BPMN as a structured, standardised way to model processes accurately and consistently.

This is not a theory-heavy course. It is a practical orientation designed to help you understand what BPMN is, why it is used, and how to read and create basic BPMN models.